Contact Us

Have questions, feedback, or need support? We're here to help.

Get in Touch

Email Support

For all inquiries, support requests, and feedback:

f.gajtanovski@gmail.com

Response Time

We typically respond within 48 hours during business days. For urgent issues, please indicate "URGENT" in your subject line.

Technical Support

Experiencing issues with the extension? Include in your email:

  • Extension version
  • Browser version
  • Description of the issue
  • Screenshots (if applicable)
  • Steps to reproduce

Billing Support

Questions about your subscription? Include:

  • Account email address
  • Subscription plan
  • Transaction ID (if applicable)
  • Nature of your inquiry

Common Topics

Account Issues

  • • Account deletion requests
  • • Login problems
  • • OAuth authentication issues

Feature Requests

  • • Suggestions for new features
  • • Feedback on AI quality
  • • Voice profile improvements

Subscription Management

  • • Upgrade/downgrade plans
  • • Cancellation requests
  • • Billing questions

Privacy & Data

  • • Data deletion requests
  • • GDPR inquiries
  • • Privacy concerns

Business Information

Company: ScaleTapp DOOEL

Location: Macedonia

Product: xExo - AI-powered Twitter/X engagement assistant

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